Privacy Policy

Effective as of: November 13, 2023

Your privacy is extremely important to us. To better protect you, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

This Privacy Policy relates to information collected by Salon Symphony, Inc. (referred to in this Privacy Policy as “Salon Symphony” “we” or “us” or “our”) through your use of our website and our Services, features, and information available on our website (which are collectively referred to in this Privacy Policy as the “Salon Symphony Service”).

If you do not agree to our use of your personal data in line with this policy, please do not use the Salon Symphony Services.

Scope of this Privacy Policy

Please be aware that this Privacy Policy does not govern all the information Salon Symphony may process. This Privacy Policy is also incorporated into and governed by our Terms of Use. Any capitalized words we use in this Privacy Policy that we haven’t defined here will have the same meaning that they’re given in our Terms of Use.

Our commitments to employees are governed by our internal employment policies. In all instances we are committed to transparency with our customers, employees, and to protecting your data privacy.

What Information do we Collect?

Depending on your use of the Salon Symphony Service, we collect two types of information:
personally identifiable information and non-personally identifiable information.

Personally Identifiable Information
Personally identifiable information identifies you or can be used to identify or contact you. Examples of personally identifiable information may include your name, IP address, company name, job title, address, e-mail address, telephone number, and billing and credit card information.

Non-Personally Identifiable Information
Non-personally identifiable information is information, any single item of which, by itself, cannot be used to identify or contact you, which may include demographic information (such as age, profession, company industry, gender, current location, or zip code), IP addresses, browser types, domain names, and statistical data involving the use of the Salon Symphony Service. Certain non-personally identifiable information may be considered a part of your personally identifiable information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information may be considered non-personally identifiable information when they are taken alone or combined only with other non-personally identifiable information (for example, your account preferences).

Why do we Need your Personal Data?

We do not sell any data, including your personal data. We will only collect and process your personal data in accordance with applicable data protection and privacy laws. We need to collect and process certain personal data in order to provide you with access to Salon Symphony. If you registered with us, you will have been asked to check a tick box indicating your agreement to provide this data in order to access our services. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time.

Information we collect automatically when you use the Services:
We collect information about you when you use our Services, such as browsing our websites and taking certain actions within the Services, including:

Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the tasks, messages, projects, teams and other links you click on; the type, size and filenames of attachments you upload to the Services; frequently used search terms; and how you interact with others on the Services. We also collect information about the teams and people you work with and how you interact with them, like who you collaborate and communicate with most frequently.
Device and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when you install, access, update, or use our Services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience. How much of this information we collect depends on the type and settings of the device you use to access the Services.
Cookies and Other Tracking Technologies: Salon Symphony and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices. For more information, please see our Cookies Policy, which includes information on how to control or opt out of these cookies and tracking technologies.
Log files: We collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Salon Symphony Service. This information may be used to analyze trends, to administer the Salon Symphony Service, to monitor the use of the Salon Symphony Service, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes, such as personalizing your experience on the Salon Symphony Service, and evaluating the Salon Symphony Service in general.

Information we receive from other sources
We receive information about you from other Service users, from third party services, and from our business and channel partners.

Other users of the Services: Other users of our Services may provide information about you when they submit content through the Services. For example, you may be mentioned by someone else on a task, in a message, or a team member may upload content about you to Salon Symphony. We also receive your email address from other Service users when they provide it in order to invite you to the Services. Similarly, an administrator may provide your contact information when they designate you as another administrator for a task, team or any paid account.
Other services you link to your account: We receive information about you when you or your administrator enable third-party apps or integrate or link a third-party service with our Services. For example, you or your administrator may also integrate our Services with other services you use, such as to allow you to access, store, share and edit certain content from a third-party through our Services. For example, you may authorize our Services to access and display files from a third-party document-sharing service within the Services interface. The information we receive when you link or integrate our Services with a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.
Other partners: We may receive information about you and your activities on and off the Services from third-party partners, such as advertising and market research partners who provide us with information about your interest in, and engagement with, our Services and online advertisements, or in cases where you give such third parties permission to share information with us or where the information is publicly available online or through your device or browser data.
Salon Symphony’s use of information received, and Salon Symphony’s transfer of information to any other app, from Google APIs will adhere to Google’s API Services User Data Policy, including the Limited Use Requirements.

Your Rights

Where and when is information collected?
Opt-out: You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive personal data, if any; or (iv) any new processing of your personal data that we may carry out beyond the original purpose. Please note that your use of some of the platforms may be ineffective upon opt-out.
Access: You may access the data we hold about you at any time by exporting your Team’s data (if you are an admin) or by contacting us directly.
Amend: You can also contact us to update or correct any inaccuracies in your personal data.
Move: Your data is portable – i.e. you have the flexibility to move your data to other service providers as you wish.
Erase and Forget: In certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data.
You may contact us at [email protected] or via mail or courier 171 US Route 1, Scarborough, ME 04074 anytime for any other questions you may have about your personal data and our use of such personal data.

Deletion on Termination. Unless otherwise set forth in the Agreement, upon expiration of the Term, Customer may instruct Salon Symphony via email to [email protected] to delete all Customer Personal Data (including existing copies) from Salon Symphony’s systems as required by and in accordance with applicable law as soon as reasonably practicable, unless applicable law prevents Salon Symphony from deleting such data. To the extent that Customer is bound by laws or regulations that would require Salon Symphony to retain Customer Personal Data after expiration of the Term and Customer does not inform Salon Symphony of such retention obligations, Customer shall be solely liable for any deletion of such data by Salon Symphony in accordance with our Terms of Use.

Where will Data be Transferred?

Your data, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our platform, you agree to this transfer, storing or processing subject to the terms.. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy. Except as otherwise provided in our terms of use, your team’s project and task data will never be transferred to third parties. The only data we share with third parties is for analytics, error tracking, and marketing.

How Long will Data be Stored?

We will only retain your personal data as long as reasonably required for you to use the Site/Application(s) and/or to provide you with the Services unless a longer retention period is required or permitted by law (for example, for regulatory purposes).

Do we Collect Information from Children under 16 years of age?

We are committed to protecting the privacy of children. The Salon Symphony Service is not designed for or directed to children under the age of 16. We do not collect personally identifiable information from any person we actually know is under the age of 16.

What do we do with the information we Collect?

In general, we use the information collected to provide you with a great overall experience using the Salon Symphony Service, to help us understand who uses the Salon Symphony Service, for internal operations such as operating and improving the Salon Symphony Service, to contact you for customer service and billing purposes, and to facilitate the delivery of our advertising in some cases.

We use your information to send you a welcome e-mail and/or SMS after you create an account, when you are invited to Salon Symphony, or when you sign up for a demo, webinar or to receive our newsletter. We may also use your information to send other e-mail and SMS communications related to the Salon Symphony website and to give you the option to reactivate an inactive account. When required, we will always give you the option to unsubscribe in any email and/or SMS we send you.

We may also use the information gathered to perform statistical analysis of user behavior or to evaluate and improve the Salon Symphony Service. We may link some of this information to personally identifiable information for internal purposes or to improve your experience with the Salon Symphony Service.

When do we Disclose Information to Third Parties?

Except as set forth in this Privacy Policy, the Cookie Policy or as specifically authorized by you, we will not disclose any information to third parties outside of Salon Symphony.

Laws and Legal Rights
We may disclose your information (including personally identifiable information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personally identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service, to detect fraud, or to protect the safety and/or security of our users, the Salon Symphony Service or the general public. We are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Outside Contractors
We may employ independent contractors, vendors and suppliers (collectively, “Outside Contractors”) to provide specific services and products related to the Salon Symphony Service, such as hosting, credit card processing and fraud screening, and mailing list hosting for the Salon Symphony Service. In the course of providing products or services to us, these Outside Contractors may have access to information collected through the Salon Symphony Service, including your personally identifiable information. We require that these contractors agree to (1) protect the privacy of your personally identifiable information consistent with this Privacy Policy and (2) not use or disclose your personally identifiable information for any purpose other than providing us with the products or services for which we contracted or as required by law.

Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Salon Symphony or any of its Corporate Affiliates (as defined herein), or that portion of Salon Symphony or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates
We may disclose information (including personally identifiable information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with Salon Symphony, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Does this Privacy Policy apply when I link to other websites or services?
The Salon Symphony Service may provide you with access to other websites and services. Please be aware that we are not responsible for the privacy practices of any websites or services other than the Salon Symphony Service. We encourage you to read the privacy policies or statements of each and every such website and service. This Privacy Policy applies solely to information collected by us through the Salon Symphony Service.

Is the information collected through the Salon Symphony Service secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. If applicable law imposes any non-disclaimable duty to protect your personally identifiable information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Could my Information be Transferred to other Countries?

Personally identifiable information collected on the Salon Symphony Service may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and the Salon Symphony Service may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using the Salon Symphony Service and submitting such information on it, you voluntarily consent to the trans-border transfer and hosting of such information. To the fullest extent allowed by applicable law, if you are a User accessing the Salon Symphony Service from a jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from those of the United States, please be advised that all aspects of the Salon Symphony Service are governed by the internal laws of the United States and the State of Maine, USA, regardless of your location.

EU-U.S. Privacy Shield Framework

While we acknowledge that the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries may no longer be a valid transfer mechanism for data transfers to the European Economic Area, we nevertheless comply with the principles contained therein as additional measures to protect our users’ privacy. We have certified that Salon Symphony adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this Privacy Policy and the Privacy Shield Principles, the more restrictive policy shall govern. To learn more about the Privacy Shield Program, and to view our certification page, please visit https://www.privacyshield.gov/.

In compliance with the EU-US Privacy Shield Principles, we commit to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact us at [email protected].

We have further committed to cooperate with EU Data Protection Authorities (DPAs) with regard to unresolved Privacy Shield complaints. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the EU DPAs for more information or to file a complaint. The services of EU DPAs are provided at no cost to you.

As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints that are not resolved by other means set forth above.

In cases of onward transfer to third parties of Personal Data received pursuant to the EU-U.S. Privacy Shield, Salon Symphony is potentially liable.

California Privacy Rights

Salon Symphony complies with the California Consumer Privacy Act (referred to in this Privacy Policy as “CCPA”) as amended by the California Privacy Rights Act (“CPRA”) as set forth by the State of California. If the CCPA applies to your personal information this Privacy Policy provides you with information regarding how to receive information about our privacy practices, as well as request access to, and deletion of your personal information.

Salon Symphony does not sell the personal information we collect. We only share your personal information as described in this Privacy Policy. For detailed information about the personal information we have collected over the last 12 months, and the categories of sources of such information, please see the “Information we collect automatically when you use the Service” and “Information we receive from other source”. We collect this information for business purposes set forth in the “What do we do with the information we collect?” We share this information with the categories of third parties as set forth in the “When do we disclose the information to third parties?” Please note that we do use third-party cookies as further set forth in the “Cookie Policy.”

California consumers may make a request pursuant to their rights under the CCPA by contacting [email protected]. Upon receiving a request, we will verify your request using the information associated with the Salon Symphony Services, including your email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on the consumer’s behalf.

What Choices do I have regarding the Collection, Disclosure and Distribution of Personally Identifiable Information?

Except as otherwise described in this Privacy Policy, we will only use personally identifiable information for the purposes described above, or as otherwise disclosed at the time we request such information from you. You must “opt in” and give us permission to use your personally identifiable information for any other purpose. You may also change your preference and “opt out” of receiving certain marketing communications from us by clicking the unsubscribe link included at the bottom of all such communications, by contacting [email protected].

Do Not Track
The term “Do Not Track” refers to an HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.

Can I update or correct my personally identifiable information?
The rights you have to request updates or corrections to the information Salon Symphony collects depend on your relationship with Salon Symphony.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you in our systems (subject to the following paragraph), up to and including by deleting your team. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of is a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user in a Workspace not owned by you and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization who owns your Salon Symphony Workspace.

How will I know if there are any changes to this Privacy Policy?
We may revise this Privacy Policy from time to time. We will not make changes that result in significant additional uses or disclosures of your personally identifiable information without notifying you of such changes via email. We may also make non-significant changes to this Privacy Policy that generally will not significantly affect our use of your personally identifiable information, for which an email is not required. We encourage you to check this page periodically for any changes. If any non-significant changes to this Privacy Policy are unacceptable to you, you must immediately contact us and stop using the Salon Symphony Service until the issue is resolved. Your continued use of the Salon Symphony Service following the posting of non-significant changes to this Privacy Policy constitutes your acceptance of those changes.

Whom do I Contact if I have any Privacy Questions?

If you have any questions or comments about this Privacy Policy or feel that we are not abiding by the terms of this Privacy Policy, please contact our Privacy Agent in any of the following ways:

– By email: [email protected]
– By postal mail or courier:
ATTN: Privacy Agent Salon Symphony
171 US Route 1, Scarborough, ME 04074

Subject to the next paragraph, we ask that you not send or disclose to us any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Salon Symphony Services or otherwise.

If you send or disclose any sensitive personal data to us when you submit user-generated content to the Salon Symphony Services, you consent to our processing and use of such sensitive personal data in accordance with this policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such user generated content to our platform.

By using the Salon Symphony Service, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not use the Salon Symphony Service. Continued use of the Salon Symphony Service following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personally identifiable information will mean that you accept those changes.

Effective as of: Nov 13, 2023

Protecting your private information is our priority.

This Privacy Policy relates to information collected by Salon Symphony, Inc. (referred to in this Privacy Policy as “Salon Symphony” “we” or “us” or “our”, as well as terms such as “app”, “application” or “software”) through your use of our website and our Services, features, and information available on our website (which are collectively referred to in this Privacy Policy as the “Salon Symphony Service”). Furthermore, this statement applies to Salon Symphony, Inc. and governs data collection and usage across salonsymphonysoftware.com, mysalonsymphony.com, as well as the Salon Symphony App made available for download on the App Store and Google Play.

If you do not agree to our use of your personal data in line with this policy, please do not use the Salon Symphony Services. This Privacy Policy is also incorporated into and governed by our Terms. Our commitments to employees are governed by our internal employment policies. In all instances we are committed to transparency with our customers, employees, and to protecting your data privacy.

Collection of your Personal Information

You will be required to establish an account in order to take advantage of certain features of the Salon Symphony Service. If you wish to establish an account you will be required to provide us with information (including personally identifiable information and non-personally identifiable information). We may obtain your personally identifiable information from you if you identify yourself to us by sending us an e-mail with questions or comments. Personally identifiable information identifies you or can be used to identify or contact you. Examples of personally identifiable information may include your name, IP address, company name, job title, address, e-mail address, telephone number, and billing and credit card information. In order to better provide you with products and services offered, Salon Symphony may collect personally identifiable information, such as your:

First Name
Last Name
Mailing Address
E-mail Address
Phone Number
Employer
Job Title
Date of Birth
Education

If you purchase Salon Symphony’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Salon Symphony may also collect anonymous demographic information, which is not unique to you, such as your:

Age
Gender
Interests
Marital Status

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Salon Symphony collects and uses your personal information to operate and deliver the services you have requested.

We do not sell any data, including your personal data. We will only collect and process your personal data in accordance with applicable data protection and privacy laws. We need to collect and process certain personal data in order to provide you with access to Salon Symphony. If you registered with us, you will have been asked to continue based on your agreement to provide this data in order to access our services. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time.

Salon Symphony may also use your personally identifiable information to inform you of other products or services available from Salon Symphony and its affiliates.

Information Received from Other Sources

Other users of our Services, namely registered owners and administrators of your organization, may provide information about you when they submit content through the Services. For example, you may be mentioned by someone else in a task or message, or a team member may upload content about you to Salon Symphony. We also receive your email address from other Service users when they provide it in order to invite you to the Services. Similarly, an administrator may provide your contact information when they designate you as another administrator.

Sharing Information with Third Parties

Salon Symphony does not sell, rent or lease its customer lists to third parties.

Salon Symphony may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Salon Symphony, and they are required to maintain the confidentiality of your information.

Salon Symphony may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Salon Symphony or the site; (b) protect and defend the rights or property of Salon Symphony; and/or (c) act under exigent circumstances to protect the personal safety of users of Salon Symphony, or the public.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under 16 Years of Age

Disconnecting your Salon Symphony Account from Third Party Websites

You will be able to connect your Salon Symphony account to third party accounts. BY CONNECTING YOUR SALON SYMPHONY ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Users can disconnect access and all personal information if the installed app is deleted; if you are removed by the owner of the organization in which you were invited to join via Salon Symphony; or if you were removed by an agent of Salon Symphony, Inc.

Electronic Communications

From time to time, Salon Symphony may contact you via email and SMS for the purpose of providing account access, announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email or SMS from Salon Symphony or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Salon Symphony, you may opt out of such email communications by clicking “Unsubscribe” at the bottom of any email. To opt of receiving SMS notifications, you can reply STOP.

External Data Storage Sites

Your data, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using Salon Symphony, you agree to this transfer, storing or processing subject to the terms of our Terms of Use. We will take all steps reasonably necessary to ensure that your data is treated securely. Except as otherwise provided in our Terms of Use, your team’s project and task data will never be transferred to third parties. The only data we share with third parties is for analytics, error tracking, and marketing.

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Privacy Concerning External Links

The Salon Symphony application may provide you with access to other websites via hyperlinks within your organization’s account. Please be aware that we are not responsible for the privacy practices of any websites or services other than the Salon Symphony Service. We encourage you to read the privacy policies or statements of each and every such website and service. This Privacy Policy applies solely to information collected by us through the Salon Symphony application.

California Privacy Rights

Salon Symphony does not sell the personal information we collect. We only share your personal information as described in this Privacy Policy.

California consumers may make a request pursuant to their rights under the CCPA by contacting [email protected]. Upon receiving a request, we will verify your request using the information associated with the Salon Symphony Services, including your email address. Government identification may be required. Consumer can also designate an authorized agent to exercise these rights on the consumer’s behalf.

Changes to this Statement

Salon Symphony reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Salon Symphony welcomes your questions or comments regarding this Privacy Policy. If you believe that Salon Symphony has not adhered to this Statement, please contact Salon Symphony at:

Salon Symphony, Inc.

171 US Route 1, Scarborough, Maine 04074

[email protected]

815-707-4320